Human Systems Dynamics, in which I am a trained associate, helps people leverage uncertainty in their organizations. In a post that I have been meaning to share, Glenda Eoyang talked about 5 management myths:
- Management is not leadership.
- You can measure everything that matters.
- “It is only about the people,” or “It isn’t about the people.”
- Theory isn’t practical.
- I don’t have time.
I love how complexity theory can underline what we need to do in our work. Read more here and let me know what you think: http://www.adaptiveaction.org/blog/201508/Top-Five-Management-Myths
Advice from Chris Vos, FBI hostage negotiator. Here are his 7 tips:
- Don’t be direct: Direct usually comes off as rude, no matter your intentions. Be nice and slow it down.
- Don’t try to get them to say “yes”: Pushing for a “yes” makes people defensive. Try to get a “no.”
- Do an “accusation audit”: Acknowledge all the negative things they think about you to defuse them.
- Let them feel in control: People want autonomy. Ask questions and let them feel like they’re in charge.
- The two magic words they need to say: Summarize their position to trigger a “That’s right.”
- Listen for levers: They might only need the orange peel. Listen, listen, listen.
- Keep asking “How am I supposed to do that?”: Let them solve your problems for you.
from “Never Split the Difference: Negotiating As If Your Life Depended On It”
What are your thoughts?
I have been working on my doctoral degree in organizational development for 8 years: 3 years of coursework and 5 years of dissertation. I have submitted my dissertation to my committee and will defend on April 17, 2016. Then I will most likely have some revisions to do by April 15. When I complete my revisions, I graduate immediately, though I don’t walk until May 21. I promise that, when I graduate, I will recommence my weekly posts here on HR-OD.com. I’ll keep you informed. Thanks for your patience.
I’ve been advocating for years about the stupidity and needlessness of annual performance reviews. Best reviews are frequent, immediate and specific. Looks like some major corporations are following suit. How about your company?
Here’s what one company is doing:
In big move, Accenture will get rid of annual performance reviews and rankings
Years ago, I started a new mantra for myself when faced with a difficult task: “Do the hard work first.” It’s easier for us to put off (what we perceive to be) “hard work” and just knock off the easier stuff. I found in the hard work is usually the meat of my existence. I started reminding myself to: “Do the hard work first.” And I did (and still try to today). This article reinforces that idea. David at Raptitude calls it, “Life is Easier When You Take the Stairs”.
“And if we’re looking for wisdom, we need to learn to do that as well. And so, what we’ve done all of these years is very simple, is use the little tool, which is ask three whys in a row. Because the first why you always have a good answer for. The second why, it starts getting difficult. By the third why, you don’t really know why you’re doing what you’re doing.”
I love this TED Talk. Can these simple ideas work for business and education today?
Your HR Department Hates You: How Corporate Overseers Exploit Workers
“The Wall Street Journal reports that some fed-up executives are fighting back, even firing their human resources departments. And they’re using tools such as outsourcing and automation to compensate for eliminating HR positions.”
Drastic measures, I would say, since the article ignores the development side of HR. What are your thoughts?